Cadillac Owner Center

Cadillac Motors prioritizes its customers' needs by ensuring that information on vehicle care for its vehicles is easy to access and convenient. Cadillac drivers benefit from several tools that simplify vehicle maintenance and follow suggested maintenance schedules.



The Cadillac Owner Center is a comprehensive online portal where vehicle owners can find detailed details about their specific vehicle. After registering their vehicle, owners can log in to view a customized account with information on their Cadillac's service plan, maintenance records, and coverage. The Owner Center also offers access to owner’s manuals, how-to videos, and step-by-step guides to help owners handle simple repairs or understand certain vehicle features.

Cadillac Mobile App

Cadillac has embraced digital tools into its customer service with the MyCadillac mobile app, available for both Apple and Android. Through this app, users can monitor their vehicle’s condition by getting alerts about maintenance needs, such as fluid changes, tire rotations, or brake checks. The app also provides convenient features like starting the car remotely, remote locking/unlocking, and the option to schedule a service appointment directly with the preferred Cadillac dealership. For recently launched vehicles, the app can even provide real-time diagnostic information to keep owners informed of any potential issues before they become bigger problems.

In-Vehicle Information

Many Cadillac vehicles come equipped with an built-in information system that features maintenance alerts and reminders. When a service is due, the vehicle shows alerts on the dashboard, letting the driver know of what needs to be done. This system not only helps remind drivers to stay current with maintenance but also provides detailed explanations of each task, making it simpler for drivers to grasp what each maintenance procedure involves.

Cadillac Dealership Network

Cadillac authorized service centers play a significant role in providing service and maintenance information to customers. When drivers visit an official service center for maintenance or repairs, the advisors provides a thorough breakdown of the recommended services, making sure that owners are aware of the importance of each procedure. Additionally, service centers keep an electronic record of every maintenance appointment, enabling users to easily access their maintenance records for future needs.

Printed and Online Resources

Cadillac provides printed owner’s manuals and booklets that outline the vehicle’s service intervals, recommended fluids, recommended tire pressures, and other essential information. For users who prefer online tools, Cadillac’s website has a dedicated section for service and maintenance where drivers can access resources, watch clips, and tips on how to maintain optimal performance.



Through a mix of online resources, in-person assistance, and traditional guides, Cadillac ensures that customers are well-informed about their vehicle’s service and maintenance requirements, thereby enhancing the longevity of their Cadillac.