Cadillac Owner Center

Cadillac focuses on its customers' needs by ensuring that information on vehicle care for its vehicles is readily accessible and user-friendly. Cadillac drivers enjoy several resources that make it easy to stay on top of their vehicle's care and follow recommended service intervals.



The Cadillac Owner Center is a comprehensive digital platform where car drivers can find detailed information about their specific vehicle. After enrolling their vehicle, users can log in to view a personalized account with information on their Cadillac's maintenance schedule, service history, and coverage. The Owner Center also offers downloadable owner’s manuals, instructional videos, and step-by-step guides to assist users handle simple repairs or learn about certain vehicle features.

Cadillac Mobile App

Cadillac has embraced digital tools into its customer service with the MyCadillac mobile app, available for both Apple and Android. Through this app, owners can keep track of their vehicle’s condition by receiving alerts about maintenance needs, such as oil changes, tire checks, or brake inspections. The app also offers convenient features like remote start, remote locking/unlocking, and the option to book maintenance directly with the nearest Cadillac service center. For newer models, the app can even offer live data to keep owners informed of any potential issues before they become bigger problems.

In-Vehicle Information

Many Cadillac vehicles are outfitted with an onboard infotainment system that features maintenance alerts and reminders. When a service is due, the vehicle shows alerts on the dashboard, informing the owner of required tasks. This system not only helps remind drivers to follow the schedule but also offers detailed explanations of each service item, making it simpler for drivers to understand the importance of each service.

Cadillac Dealership Network

Cadillac dealerships play a major part in communicating maintenance details to customers. When drivers visit an authorized dealership for maintenance or repairs, the advisors offers a thorough breakdown of the suggested tasks, ensuring that owners are aware of the importance of each procedure. Additionally, dealerships keep an electronic record of every maintenance appointment, allowing Cadillac owners to easily access their service history for reference.

Printed and Online Resources

Cadillac provides printed owner’s manuals and quick reference guides that detail the vehicle’s service intervals, fluid types, tire pressure specifications, and other essential information. For users who prefer online tools, Cadillac’s website has a dedicated section for maintenance tips where drivers can find articles, videos, and tips on how to keep their vehicles in peak condition.



By offering a combination of digital tools, dealership support, and traditional guides, Cadillac guarantees that owners are well-informed about their vehicle’s service and maintenance requirements, ultimately enhancing the longevity of their Cadillac.